Welcome to Gouzwine. By accessing or using our website and services, you agree to comply with and be bound by these Terms of Use. Please read them carefully, as they govern your interaction with Gouzwine, including any orders you place with us. If you do not agree with these terms, please refrain from using our site and services.
These Terms of Use govern your use of Gouzwine’s website, digital platforms, and services. We reserve the right to update or modify these terms at any time, and such changes will be effective immediately upon posting. By continuing to use our website, you accept any revisions to these terms.
By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian to use our services. You agree to provide accurate and complete information when creating an account or placing an order.
Product Descriptions: We strive to ensure that all product descriptions, images, and pricing on our website are accurate. However, slight variations may occur due to the handcrafted nature of our baked goods and dishes.
Availability: Certain items, especially seasonal or limited-edition products, may be available only for a limited time or in specific quantities. We cannot guarantee that every item displayed on our site will be available at the time of your order.
Special Orders: Custom or large orders may require additional time for preparation. Please contact us in advance to confirm details, pricing, and availability for special orders.
Order Confirmation: Once you place an order, you will receive a confirmation email summarizing your order details. Please review this information carefully and contact us immediately if any corrections are needed.
Payment Methods: We accept various payment methods, including cash on delivery and bank transfer. By placing an order, you agree to complete the payment as specified.
Pricing: All prices listed on our website are in [Dirham marocain] and are subject to change without notice.
Order Changes: Requests to modify an order must be made within a reasonable time after placing the order. We will do our best to accommodate changes but cannot guarantee availability.
Order Cancellations: Due to the custom nature of our products, cancellations may not be eligible for a full refund. Please refer to our Refund Policy for details.
For information regarding returns and refunds, please refer to our Refund Policy section. This policy outlines the specific conditions under which refunds may be granted for defective or unsatisfactory products.
Ownership: All content on the Gouzwine website, including text, images, graphics, and logos, is owned by or licensed to Gouzwine and is protected by intellectual property laws.
Use Restrictions: You may not reproduce, distribute, modify, or use any content from our website without prior written consent from Gouzwine. Unauthorized use may result in legal action.
Gouzwine is not liable for any damages, including but not limited to indirect, incidental, or consequential damages arising from your use of our website or services. This limitation of liability applies to the fullest extent permitted by law.
Prohibited Activities: You agree not to engage in any conduct that disrupts or interferes with our website, including hacking, transmitting malware, or attempting to bypass security features.
User Content: Any comments, reviews, or content you submit to Gouzwine must be lawful and respectful. Gouzwine reserves the right to remove any inappropriate or offensive content at its discretion.
Our website may contain links to third-party websites. Gouzwine is not responsible for the content, privacy practices, or terms of these external sites. We encourage users to review the policies of any third-party sites they visit.
Your privacy is important to us. For details on how we collect, use, and protect your information, please refer to our Privacy Policy.
These Terms of Use are governed by the laws of [Morocco] without regard to its conflict of law principles. Any disputes arising from or related to these terms will be subject to the exclusive jurisdiction of the courts in [Morocco].
For questions, feedback, or concerns about these Terms of Use, please reach out through our Contact Us page. We are here to assist you with any inquiries regarding our services or policies.
7.00 am - 11:00 pm
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