1. Overview

At Gouzwine, we value your privacy and are dedicated to protecting the information you share with us. This Privacy Policy outlines how we collect, use, disclose, and secure your data when you use our services, including our website and offerings. We ensure that all information is used responsibly and transparently.

2. Our Commitment to Privacy

We respect your privacy and prioritize the confidentiality of your information. Gouzwine does not sell, trade, or share customer information with third parties for their marketing purposes. Our focus is to enhance your experience without compromising your privacy.

3. Scope of Policy

This Privacy Policy applies to all interactions with Gouzwine through our website and other services. It explains how we handle your data, your choices regarding your information, and how to contact us for any concerns.

4. Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: This includes your name, email address, phone number, and contact details when you make an inquiry or order with us.
• Technical Data: Information such as your IP address, browser type, and device specifications, collected to optimize website performance.
• Usage Data: Data regarding your interaction with our website, including pages visited, time spent, and clicks, which help us improve our services.
• Transaction Data: Details of orders you place and payment information processed through secure bank transfers.

5. How We Use Your Information

The information collected is used to:

• Provide and Enhance Services: Tailor our products to meet your needs and improve your experience.
• Communicate with You: Share updates, order confirmations, and important information related to our offerings.
• Customer Support: Address inquiries, manage issues, and offer support related to our products and services.
• Personalization: Customize your experience based on your interactions and preferences.
• Legal Compliance: Ensure compliance with all applicable laws and regulations.

6. Payment Information

All payments for orders are processed through secure bank transfers. Gouzwine does not store any of your payment information on our servers. For all payment transactions, please consult with your bank’s privacy policy for further information on data handling.

7. Cookies and Similar Technologies

We use cookies to enhance your browsing experience on our website. Cookies help us remember your preferences and analyze site traffic. You can manage cookie settings through your browser; however, disabling cookies may impact some site functionality.

8. Data Sharing and Disclosure

Gouzwine does not sell or disclose your personal information to third parties. We use trusted services to assist with essential functionalities, such as website hosting and analytics. In cases of legal obligation (such as a court order), we may disclose information only when required by law and after ensuring the validity of the request.

9. Data Security

We implement strict security measures to protect your data, including encryption and secure servers. While we strive to use commercially acceptable means to protect your information, no security system can guarantee absolute safety.

10. Your Rights and Choices

You have the right to:

• Access and Update Information: Review and amend your personal information.
• Opt-Out of Communications: Unsubscribe from any promotional emails or updates.
• Request Deletion: Request deletion of your data, subject to any legal retention requirements.

Please contact us to exercise these rights.

11. Retention of Data

We retain your information as long as necessary to fulfill our services, comply with legal obligations, resolve disputes, and enforce agreements.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites, and we encourage you to review their privacy policies.

13. Google Analytics Integration

Gouzwine uses Google Analytics to gather data for website optimization and customer insights. This data collection complies with Google’s privacy policy, ensuring secure handling of information.

14. International Data Transfers

If you are accessing our services from outside Morocco, your data may be processed in a country where our servers are located. We take steps to ensure that your information is protected in accordance with this policy.

15. Changes to This Privacy Policy

Gouzwine may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on our website. Your continued use of our services indicates acceptance of any changes made.

16. Contact Us

For questions or concerns about this Privacy Policy, please reach out to us through our Contact Us page.